State Farm® Insurance Agent Julio Caban

"Melanie was amazing! She was super attentive and helped me save money on my auto insurance. I highly recommend her for anyone looking for great service and savings."

"Genny, was amazing. She was so patient with my dad, she listened and offered helpful advise to us with helping him find a plan that fits is income."

"Five stars always!! I have nothing but respect and kind words to offer for the amazing customer service I receive from Ms. Elena Tseitlin each time I need assistance from this office. She is always professional, prompt and knowledgeable. She also responds to my late evening panic text messages !! Elena takes the time to listen and understands my concerns and helps me to make the best decision for myself. I am truly grateful! Thank you for an awesome experience! Do yourself a favor and please don’t hesitate to contact her for your insurance needs."

"Janlee is a lifesaver! I relocated to Florida and she got me the BEST rate and was so sweet and reassuring throughout the not-so-fun process of getting a new policy. I highly recommend this office!"

"excelente, buena atencion, por parte de la senora janlee, muy buena atencion"

"Excelente atención y rápida respuesta."

"Says open till 1 but doesn’t allow you to call them just trying to get new insurance guess they don’t want new customers"

"Melanie was so professional, help me with everything I needed. I love coming to this state farm center knowing that I have workers like her here on my side"

"I had a great experience working with Melanie DeLeon in setting my Auto, Home and Umbrella policies. Her professionalism and knowledge are very impresive."

"Just got off the phone with Julio himself. He solved all my problems very fast and even lowered my rate! He was polite, caring and showed empathy for my problem. I absolutely would recommend his State Farm office to anyone who is looking for Car insurance."

"Nice staff. Wish phones were picked up. Very busy phone lines"

"The worth costumer service I ever had."

"Trying to get answers on the phone from this office is absolutely horrible. On 2 separate occasions its taken them over a week to get back to me. The second time I was never contacted back about my bill and had to call their home office in Alabama. The worst experience with an insurance company I have ever had in the last 30 years. Julio Caban doesn't exist in that office. If he did he would take care of situations with un happy customers."

"Outstanding customer service from Melanie at State Farm. She is very professional knowledgeable and very helpful. Keeps you updated every step of the way. She gets things done. Kudos to her. Great job."

"Jossan was Very efficient, professional an great customer service. He wrote the policy(which saved me hundreds🙏), cancel the old one an kept me updated on each step with emails an text messages. Highly recommended."

"Jossan was great! He was very knowledgeable and helped us save nearly $300 a month on our car insurance. Very appreciative!"

"The best agent ever ! Takes the time to get to know his customers and their needs and does what he can to make it happen ! An agent you can call family!!!! Thanks Julio!"

"I know Elena is a busy bee flitting and fluttering around PH, policies and phones. She has never been too busy to remain dedicated to the problems around my policy. She has been balancing her sanity and lunch hour own many other policies. I haven’t spoken once with the agent, but she kept her nose to the grind-stone and shook her head in perplexity. She has been tightly rooted, in what I know personally, confusion of the system changes that are supposed to make a positive difference. If I had not experienced it myself, I couldn’t be so specific. The things the office faces when Corp heads make a decision can make their lives a hair burning moment. I appreciate her dedication and commitment to excellence, even when she has no vote in the ballot she doesn’t see obstacles that make things difficult, she pushes through. I thank her."

"I’ve been with State Farm for 36 years and this agency is my only complaint. I have homes and vehicles in 3 states, with 3 agents and this agent cancelled my policy without a call! Apparently there’s a new state farm requirement to have a 4 point inspection in Florida and instead of calling, they just cancelled my policy. They never answer the phone or follow up. Do yourself a favor and find an agent who cares."

"Elena called me to help me save some money. Who does that? Which business do you know that looks for ways they can help you with your expenses? Insurance is expensive and she took the time to help me. Julio you have an invaluable agent. She is an asset to your business. Shearon"

"Excelente servicio 🙏"

"Wow. How Sad, it is that this company, without any reason, or justification. They call you and tell you after 2 claims that are not your Fault. We will cancel your Policy. Please Folks out there, avoid this type of Insurance , not only the office, but the entire State Farm, is one of the worst experience. Trust me they will give you a great quote and within months, they will cancel you if you use the insurance. And the big Question, why do you have insurance for then ? They can not stand by their word, and always are sorry. But as we know Sorry does not do anything with all the running around that you have to do to have a decent insurance. And State Farm is not."

"My agent Elena is THE BEST...she goes above and beyond what is necessary..does whatever she can to help you w your policy and is always there when u need her. Great employee who NEEDS A RAISE!! Y'all are lucky to have her!"

"I’m a new customer too, they take care of people’s car insurance needs, give you the best quote and discounts, as well. This agent and Employee Melanie at cypress parkway poinciana office. Mrs/Ms. Outstanding she/melanie when out of her way, to make sure my billing was corrected. Statefarm should recognize, and acknowledge this employee, on an Awesome job. She does. Melanie, it’s very knowledgeable, and honest, and she knows the business of car insurance. Please acknowledge her, great job she does. Sincere New Customer"

"I have been a customer now for close to 2-3 years and always happy with the quick response for any questions or concerns that I may have."