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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Coraly Hernandez

November 19, 2025

5  out of  5
rating by Coraly Hernandez
"Melanie has been helping me for the last 3 years with my policy. She reviewed and answered all my questions to ensure my satisfaction. Great communication and outstanding customer service."
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Karyleen Mangual

November 19, 2025

5  out of  5
rating by Karyleen Mangual
"These 5 stars are for Elena Tseitlin! Thank you for always being there for us. Always willing to help, advise and guide us in every process. Grateful for your time and patience. Is good to know that we have someone emphatic who really cares."
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Es Legnita

November 18, 2025

5  out of  5
rating by Es Legnita
"State Farm has been extraordinary, and I’m truly grateful for their unwavering dedication. Every interaction feels warm, thoughtful, and genuinely caring. They take the time to explain things clearly, guide me with confidence, and support me with kindness—especially when I’ve needed it most. Their professionalism shines, but it’s their personal touch that sets them apart. With State Farm, I feel protected, valued, and truly understood. It’s rare to find a company that treats you like family, yet they do it effortlessly. This review is just a small gesture of appreciation for the countless ways they’ve shown up with reliability, heart, and excellence"
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Leslie Almonte

November 18, 2025

5  out of  5
rating by Leslie Almonte
"Elena is awesome! She’s super helpful, easy to talk to, and really knows her stuff. She makes insurance simple and takes the time to explain things. If you need someone reliable and friendly to handle your coverage, this is where to go."
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Samara Dean

November 18, 2025

5  out of  5
rating by Samara Dean
"State Farm has truly gone above and beyond for me every single time I’ve needed help. Their customer service is always fast, friendly, and patient, and they make even stressful situations feel easier to handle. Anytime I’ve had a question or needed support, they were right there with clear answers and genuine care. I’m so grateful for how dependable and consistent they’ve been. It’s rare to find a company that treats you like more than just a policy number, but State Farm does exactly that. Highly recommend!"
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Ulisses Ortiz

November 18, 2025

1  out of  5
rating by Ulisses Ortiz
"I’m so disappointed at State Farm. I have been a customer for 5 straight years. All my insurance payments on autopay. Two months ago my card expired and got a notification payment didn’t go through. Immediately called, payed and fixed expiration date. Next month I get hit with a double charge plus $100 fee for declined transaction they chose to process knowing it was expired. I call to make claim and was disrespected by agent blaming me for not paying. I was outraged. Long story short she got me researching and for my surprise Progressive gave me better coverage for $147 less!!!! To top it off when State Farm reimbursed the overcharge never included fee and charged me the entire month for 2 days of coverage before Progressive kicked in. They stole my $. Elena and Julio called and promised they would make it right, been a month and nothing happened. Summary… State Farm rips you of every month and when you leave them they will hit you on your way out as well. Check Progressive Insurance out"
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Angela Mercedes

November 13, 2025

5  out of  5
rating by Angela Mercedes
"Melanie I amazing. This office is super helpful and cares about it's customers."
We responded:
"Thank you for your review, Angela! We look forward to serving you in the future. Thank you for your business and trust. "
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Sharetta Treadwell

November 5, 2025

5  out of  5
rating by Sharetta Treadwell
"Elena is always a pleasure to work with. Elena is exceptionally good at communicating and making the insurance process easy. Elena is always pleasant and helpful and strives to create the best outcome for her clients. I rate Elena 1000 out of 10"
We responded:
"Thank you, Sharetta! We are thrilled you had a great experience at our office. If there is anything else we can do to help with your insurance needs, please let us know. We appreciate your business. "
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Vincent Milione

October 31, 2025

5  out of  5
rating by Vincent Milione
"Melanie is the best! She always goes above and beyond for me. Would give 10 stars if I could."
We responded:
"Thank you for your feedback, Vincent! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Tasko

October 31, 2025

5  out of  5
rating by John Tasko
"Excellent service and price, very pleasant and answered all my concerns promptly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ashley Santiago

October 30, 2025

5  out of  5
rating by Ashley Santiago
"I have had to call to change my policy a couple different times, either to add or take off a car and everytime I speak with Elena she is amazing and always so helpful! So makes sure that my questions are answered I can just email her and always count on a response"
We responded:
"We’re honored by your review! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for your business and trust. "
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Tekia White

October 28, 2025

5  out of  5
rating by Tekia White
"I must say, being a customer of State Farm has been very rewarding. Elena is knowledgeable and always willing to see how to make things better. Thank you!"
We responded:
"Thank you for your review, Tekia! Elena is awesome! We look forward to serving you for years to come. Thank you for your business and trust. We appreciate you! "
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Juan ocampo

October 27, 2025

5  out of  5
rating by Juan ocampo
"He’s amazing thank you for helping me with everything and exceeding my expectations!!"
We responded:
"Thank you for your review! It is our pleasure to serve you. Customer service is paramount in our agency. Thank you for your business and trust. "
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Katie Hendrickson

October 16, 2025

5  out of  5
rating by Katie Hendrickson
"Melanie is always a pleasure to work with! She has a people first attitude and a genuine care for her clients! Her knowledge is unmatchable and the level of comfort she brings to our lives knowing our insurance is always in line with our needs is unbeatable!"
We responded:
"Thank you for taking the time to share your experience! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for your business and trust. "
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Dominique Anthony

October 10, 2025

5  out of  5
rating by Dominique Anthony
"Elena far exceeded our expectations! She helped us save money on both our home and auto insurance! She was knowledgeable and answered all of our questions with care and professionalism. She responded promptly to all of our inquiries. She is hands-down, the best insurance agent that we’ve worked with. We are very appreciative and grateful for the opportunity to work with her."
We responded:
"Thank you for your 5-star review! Our State Farm team is happy to be your good neighbor! Elena sure is great. We look forward to serving you for years to come. Thank you for your business and trust. "
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Julio Dejesus

October 10, 2025

5  out of  5
rating by Julio Dejesus
"For a while I had some issues with my insurance and even when things got worse I put my faith on Elena and she never gave up on me and so i never gave up on her , now im honored to call her my friend and my favorite state farm agent, one of the best im glad I met Elena and Julio they are great I will recommend them to everyone."
We responded:
"We’re thankful for your feedback, Julio! It’s our pleasure to assist you with your insurance needs. Your faith in us and your trust mean everything to us. We look forward to serving you and your family for a long time. Thank you for your business and your trust. "
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K Coll

October 7, 2025

1  out of  5
rating by K Coll
"Would give them a 0 star if I could. Never answer the phone and if they do they send you to the state farm costumer service 1800 number, without even listening to you. Terrible customer service"
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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Angelica Chacon

October 4, 2025

5  out of  5
rating by Angelica Chacon
"Austria was so nice ! She was so patience and explained any concern we had ! Honestly great experience. Thank you Austria !"
We responded:
"Thank you for your review, Angelica! Austria is awesome! I am happy you had a great experience. Thank you for your business and trust. "
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Dalton McKay

September 23, 2025

5  out of  5
rating by Dalton McKay
"My experience with this agency has been smooth, Angel has been so helpful in caring about my policy, going out of his way to ensure everything is set to fit my needs, really making me feel like a person and not just a policy"
We responded:
"Thank you for your review, Dalton! Angel is a great asset to our agency. He is great. I am happy you had a great experience. Thank you for your business and trust. "
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Don Choy

September 10, 2025

5  out of  5
rating by Don Choy
"Elena is very welcoming and friendly, she is knowledgeable and understood my needs and concerns. So far this is a great experience for me and hope to continue being a valued customer. Thanks Elena."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you for your business and trust. "
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Nikki Ratangee

September 9, 2025

5  out of  5
rating by Nikki Ratangee
"Angel Melendez We had recently renewed our Auto policy and thanks to Angel Melendez recent recommendation that our current home insurance was going to expire within 2 days, that we should bundled whole package of Auto and Home insurance together with State Farm and saved a lot of money 😊 Angel Melendez’s professionalism and eager to help clients with excellent recommendations to lower the cost and have a great policy with State Farm. Angel’s enthusiasm is genuine and ability to help clients is be admired and offer a better service to the clients. Angel M found us a better coverage for a much lower price than my previous provider for home insurance! We highly recommend Angel for anyone looking for a great service and peace of mind for their insurance needs. He is attentive, sharp and customer service oriented….. he offers great advice on insurance ! Go with Angel M and State Farm 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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DENISE MARIE SOTO

August 30, 2025

5  out of  5
rating by DENISE MARIE SOTO
"Changed my policy over to State Farm and it was easy! Austria was very helpful and explained my new policy in a way that helped me understand! She answered all my questions! I would recommend this office for any insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! Austria is amazing. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Chuy Granados

August 29, 2025

5  out of  5
rating by Chuy Granados
"Austria, made the wholeprocess so easy and stress-free. Super professional, responsive, and truly cares aboit finding the best coverage that works for me and my budget. Highly recommend! Great staff, office, and service. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sherri Hall

August 28, 2025

5  out of  5
rating by Sherri Hall
"I was in a stressful accident. And Elena was amazing, she helped me so much I really do not know what I would of done without her help she is the best . she is very professional and knows what she is doing. Also she makes you feel comfortable. State farm found a keeper for sure. Again Elena thank you from the bottom of my heart god bless you"
We responded:
"Thank you for reviewing our State Farm office! Elena is known for her relentlessness in helping our customers. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sandra Diaz

August 28, 2025

5  out of  5
rating by Sandra Diaz
"By far the best office! Elena, she's been amazing in making sure my family and I are taken care of with our auto and life! Julio and his staff are the BEST! thank you for everything ❤️"
We responded:
"Thank you for your review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. We look forward to serving you and your wonderful family for years to come. Thanks, again! "